Increasing Tourism Numbers - Happy Customers
Worldwide.
Increasing Tourism Numbers
Tourism is often one of the most important sectors of the economy. Many projects fail as governments cannot find investors or the target market was ill-defined. We have several years experience with tourism strategies and getting products investor-ready. Typical tasks in the area of tourism include:
Happy Customers
Unfortunately we experience too often how great hotels are losing customers as as result of badly defined processes and insufficient trained staff. For example, processes between reception, restaurant and pool-side bar are not in place or working badly with the result of incorrect bills and hassle for the guests. Hotel staff often tries hard to please the guests but fails because of cultural differences between staff and international hotel guests. We are offering:
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